Ben,
We would like to thank you for the work and attention to detail you put into our recent trip to South America.
The trip went like clockwork with everything following the itinerary you set out.
Your ability to foresee problems is to be commended and shows that you know the product and able to negotiate with airlines and tour operators from a position of strength.
There are always issues which are completely outside your ability to rectify, however, these were minimal.
Thank you once again for the effort you put into our trip and we have no hesitation what so ever in recommending your company and yourself to our friends and family who are looking to travel to South America in the future.
Bob & Tina
